Television Repair

television

We specialise in Television repairs! Most home owners today will have at least one television. Sizes can range anywhere from 32″ up to 88″ and beyond.

We service televisions for manufacturers such as Samsung, LG, TCL and Hisense.

  Blinking light

  Lines on screen

  Turns off intermittently

  Remote control not working

Monitor Repair

We specialise in Monitor repairs! Whether it’s a home, business or gaming monitor, our workshop is open to servicing sizes from 19″ up to 32″ monitors.

We service televisions for manufacturers such as Samsung and LG.

  No display

  Lines on screen

  Green or pink image

  Ports not working

Projector Repair

We specialise in Projector repairs! Projectors are perfect viewing experiences for home-theatre setups or across the educational and government divisions.

We service and repair domestic and educational projectors in and out of warranty for manufacturers such as Epson.

  Faulty globe/lamp

  Not turning on

  Flashing error

  HDMI not working

Home Theatre / Sound Bar Repair

home-theatre

We specialise in Audio System repairs! Home Entertainment Systems are a great addition as they can dramatically increase the viewing or listening experience.

We service and repair home theatre systems, blu-ray players and soundbars in and out of warranty for manufacturers such as Samsung and LG.

  Not connecting to speakers

  Not playing DVDs

  Sound cutting out

  No output

Field Service Charge Inclusions1

Overview

Our service charge is a capped-fee with the call-out, assessment, labour and report. Part(s) if required are an additional quoted cost once the assessment has been completed.

The Service Charge applies to in-home repairs only and does not include any workshop or transportation costs if this is required. Please speak with our team with regard to the service charge cost for your appliance.

Call-Out

Our field service charge includes one (1) trained service technician to attend to your home or business for your television over 32?. Our technician will call you approximately 30 minutes prior to arrival.

Assessment

Our technician will assess and diagnose your product provided that the product is in a serviceable location.3

If your TV is wall-mounted, we recommend your product is off the wall when a service call is scheduled. An additional charge will apply for a second technician to attend if you are unable to unmount the TV.

Labour

Our service charge includes all in-home4 repair labour to your product (excluding the need for a second technician due to size or location), provided that your product is repairable5, and we guarantee our workmanship for 90 days.6

Report

Our technician or administrative staff will provide you with a report7 of the assessment or repair on your product.

Workshop Service Charge Inclusions2

Assessment

Our technician will assess and diagnose your television, projector or home theatre system within one of our two workshops for a fee of $55.00 (inclusive of GST).

 

 

Quote

Once the fault is diagnosed, we will provide you with a quote that includes workshop8 repair labour and part(s) if required (provided that your product is repairable3), and we guarantee our workmanship for 90 days.4

Report

Our technician or administrative staff will provide you with a report7 of the assessment or repair on your product.

Terms of Service

1. In-Home service applies to all products that are categorized as standard-size such as televisions over 32″ in size.
2. Workshop service applies to all products that are categorized as carry-size including televisions (all sizes), projectors, home-theatres, microwaves and vacuums.
3. Additional charges apply for a secondary technician if required to assist with the repair for OH&S reasons (applies to wall-mounted televisions or over 55″ in size).
4. Applicable to in-home labour only.
5. The charges outlined above remain applicable even if quote is declined, if there is no fault with the product or if parts are no longer available through the manufacturer/supplier.
6. Refer to our Terms & Conditions.
7. Report will only be provided once the service charge has been paid.
8. Applicable to carry-in repair labour only.